| Issue | Title | |
| Number 6 / August-September 2008 | Chapter 3: User Experience, Feedback, and Testing | Abstract PDF HTML |
| Jennifer L Ward, Steve Shadle, Pam Mofjeld | ||
| Number 8 / November-December 2010 | Chapter 3: User-Generated Content | Abstract PDF HTML |
| Eli Neiburger | ||
| Number 5 / July 2010 | Chapter 3: VoIP in Professional Communication, Collaboration, and Development | Abstract PDF HTML |
| Char Booth | ||
| Number 5 / July 2008 | Chapter 3: What Can You Do with the Mobile Web? Mobile Web Applications | Abstract PDF HTML |
| Ellyssa Kroski | ||
| Number 5 / September-October 2005 | Chapter 3: Wireless Network Configuration and Security Strategies | Abstract PDF |
| Marshall Breeding | ||
| Number 3 / April 2011 | Chapter 3: WordPress Cookbooks: Tips, Tricks, and Plugins | Abstract PDF HTML |
| Kyle M. L. Jones, Polly Alida-Farrington | ||
| Number 3 / April 2014 | Chapter 3: Workflow Analysis | Abstract PDF HTML |
| Elsa K. Anderson | ||
| Vol 54, No 5 (2018): July | Chapter 3.One Step at a Time: Large-Scale LTI Implementation at Penn State | Abstract HTML PDF |
| Linda Klimczyk | ||
| Vol 53, No 7 (2017): October | Chapter 4. A Country as a Free Reading Zone | Abstract HTML PDF |
| Mirela Roncevic | ||
| Vol 57, No 4 (2021): May/June | Chapter 4. Accessioning and Stabilization Workflow | Abstract HTML PDF |
| Erin Baucom | ||
| Vol 51, No 5 (2015): July | Chapter 4. Altmetrics and the Role of Librarians | Abstract HTML PDF |
| Robin Chin Roemer, Rachel Borchardt | ||
| Vol 55, No 1 (2019): January | Chapter 4. An Exploration of Machine Learning in Libraries | Abstract HTML PDF |
| Craig Boman | ||
| Vol 54, No 3 (2018): April | Chapter 4. Applying Best Practices | Abstract HTML PDF |
| Nicole Hennig | ||
| Vol 58, No 2 (2022): February/March | Chapter 4. Assembling a Patron Engagement Ecosystem | Abstract HTML PDF |
| Marshall Breeding | ||
| Vol 57, No 3 (2021): April | Chapter 4. Audio Descriptions | Abstract HTML PDF |
| Carli Spina | ||
| Vol 58, No 8 (2022): November/December | Chapter 4. Bibliometric Service Models in Academia and Considerations Impacting Resourcing | Abstract HTML PDF |
| Laura Bredahl | ||
| Vol 54, No 5 (2018): July | Chapter 4. Bringing Guides to Every Course | Abstract HTML PDF |
| Amanda Clossen | ||
| Vol 54, No 1 (2018): January | Chapter 4. Building Intelligent Infrastructures: Steps toward Designing IoT-Enabled Library Facilities | Abstract HTML PDF |
| Jonathan Bradley, Patrick Tomlin, Brian Mathews | ||
| Vol 53, No 8 (2017): November/December | Chapter 4. Can We Save Ourselves? | Abstract HTML PDF |
| Joanna M. Burkhardt | ||
| Vol 57, No 7 (2021): October | Chapter 4. Challenges for Library IT | Abstract HTML PDF |
| Jason Bengtson | ||
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