ltr: Vol. 43 Issue 2: p. 69
Appendixes
Sarah Houghton-Jan

Abstract

Library Technology Reports 43:2 (Mar/Apr 2007)

“Competencies are the abilities, qualities, strengths, and skills required for the success of the employee and the organization.”

Sarah Houghton-Jan, the author of the second issue of Library Technology Reports in 2007, tackles technology competencies for librarians in the Information Age. “A few years ago,” she notes, “I found myself wanting a work like this to exist. Because it did not, I figured I might as well consolidate all the information about library technology competencies in one place so that others could benefit from my hunting and gathering.”

In her report, Houghton-Jan provides useful technology-training practices, including:

  • how to use descriptions of technology competencies so they will enhance your staff members’ technology knowledge, improve their self-confidence and individual morale levels, help staff provide better service, and transform your library into an institution that continously promotes lifetime learning for every staff member;
  • a look at the purpose and background of describing competencies;
  • a review of the process of creating descriptions and a look at various types and structures of lists of competencies as well as sample competencies; and
  • the implementation process, including assessment and best practices for technology training.

“This work,” summarizes Houghton-Jan, “is an attempt to fill the gap in knowledge about documenting technology competencies with overall guiding principles, examples of successful projects, and project-management guidelines for those embarking upon such a project in their libraries.”

About the Author

Sarah Houghton-Jan received her MLIS from the University of Illinois at Urbana-Champaign and an MA in Irish Literature from Washington State University. A member of Beta Phi Mu, she has worked in libraries for a decade as a page, reference assistant, reference librarian, e-services librarian, technology trainer, and technology manager.

Sarah is currently the Information and Web Services Manager for the San Mateo County Library in Northern California. She also works as a consultant technology instructor for the Infopeople Project, serves on LITA's Top Technology Trends Committee, is a member of the California Library Association's Assembly, and the past President of CLA's Information Technology Section. In her time as the IT Section President, she led the task force that developed the Association's Technology Core Competencies for Library Workers, building on her previous experience creating competencies for individual libraries.

Sarah is also the author of the blog LibrarianInBlack.net.


Appendix 1: Technology-specific Competencies for Libraries, Students, and Educators

Appendix 2: General Competencies for Libraries, Students, and Educators

Appendix 3: Tutorials on Technology Topics

This list of technology and computer tutorials and resources is by no means exhaustive, but a short list of places to find good tutorials on the topics likely to be included in a library's technology competencies.


Glossaries

InfoPlease Computer Glossary: www.infoplease.com/ipa/A0006024.html Searchable and browseable by letter

TechDictionary.com: http://techdictionary.com Searchable only

TechWeb TechEncyclopedia: www.techweb.com/encyclopedia Searchable only

Webopedia: http://webopedia.internet.com Searchable and browseable by category

WhatIs.com: http://whatis.techtarget.com Searchable and browseable by both letter and category


Tutorial Clearinghouses

5-Minute Tech Tutorials: www.thirdage.com/features/tech/booster Quick tutorials on Web basics, PC basics, advanced topics, and more

CalgaryEducation.org: www.calgaryeducation.org/freetutorials.htm From the Calgary Public Library, Flash tutorials that cover mousing, introduction to the Internet, search engines, Web browsers, e-mail, and resumes

Computer/Internet Tutorials: www.anniston.lib.al.us/computerinternettutorial.htm From the Anniston Library in Alabama, a page that links to a few dozen tutorials from other sites on computer basics, programs, and the Internet

Computer Skills Tutorials: http://psychology230.tripod.com/canyons_online/id4.html From the College of the Canyons in California, a number of task-based tutorials in the following areas: computer basics, word processing, e-mail, Internet, and instant messaging

Computer Training Tutorials via del.icio.us: http://del.icio.us/computertutorials An ever-growing number of computer and technology tutorials, organized through del.icio.us and covering topics such as security, templates, Microsoft PowerPoint, Internet browsers, and hardware

CyberSeniors CyberLearning Library: www.cyberseniors.org/artman/publish/cat_index_24.shtml Specifically designed for seniors, a site including quick tutorials on computer basics, increasing font size in Web browsers, and using Adobe Reader

eHow Computer Section: www.ehow.com/center_5.html Hundreds of articles on specific tasks with hardware, applications, networking, the Web, and operating systems

GeekGirl's Plain-English Computing: www.geekgirls.com Technology tips and guides in plain language on the Internet, Windows, security, databases, and more

Help2Go: www.help2go.com A lot of neat resources (like a free computer troubleshooting forum powered by volunteers), including a tutorial section with dozens of articles on basic and advanced topics

HelpWithPCs.com: www.helpwithpcs.com Free computer courses and tips and tricks for PC users on common hardware and software programs

HowStuffWorks Computer Channel: http://computer.howstuffworks.com Articles about how various computer parts and programs work, including hardware, peripherals, Internet, security, and software

Infopeople Training Materials from Past Workshops: www.infopeople.org/training/past The Web site of a library staff training program in California; those involved with the program offer all materials from past workshops available for free, with topics that range greatly, but include desktop publishing, Web searching, PowerPoint, increasing your computer competency, and more

LearnTheNet: www.learnthenet.com/english/index.html Animated, self-paced tutorials on topics such as computer basics, e-mail, and multimedia

MalekTips: http://malektips.com More than 3,000 tips on topics such as Windows, spyware, digital cameras, Microsoft Office, search engines, and e-mail

TechSoup's Learning Center: http://techsoup.org/learningcenter/index.cfm A site specifically for nonprofits that includes articles on hardware, networking, accessible technology, software, and more

TechTutorials.net: www.techtutorials.net Self-paced tutorials on a number of basic and advanced computer topics

WebJunction Course Catalog: www.webjunction.org/do/Navigation?category=442 Self-paced classes, some free, on computer and other topics


Tutorials on Specific Topics

Advanced Mousing: http://getit.rutgers.edu/tutorials/mousing/index.html From the Rutgers Writing Program, a tutorial covering some of the more advanced things one can do with a mouse

Best Search Tools Chart: www.infopeople.org/search/chart.html A chart comparing selected search engines, metasearch engines, and subject directories in categories such as database content, Boolean options, and other search options and features

Finding Information on the Web: www.lib.berkeley.edu/TeachingLib/Guides/Internet/FindInfo.html From University of California Berkeley: a self-paced tutorial that walks the user through developing search strategies, various search tools, evaluating Web pages, and more

Google Librarian Center Tools: www.google.com/librariancenter/librarian_tools.html Posters on search tips, Google Earth, Google Web Search, Google Book Search, and more

How to Use a Scanner: www.aarp.org/learntech/computers/howto/Articles/a2002-07-16-scan.html From AARP, a simple tutorial on how to use a flatbed scanner

Interactive Web Applications Wiki: http://wikis.ala.org/iwa/index.php/Main_Page A wiki from the Young Adult Library Services Association (YALSA) division of ALA about social software and its impact on libraries

Internet Learning Tutor: www.superpages.com/ilt Four tutorials on using the web: Internet basics, advanced Internet, shopping online, and an online marketing tool kit

Learn to Search the Web: www.seniornet.org/php/default.php?PageID=5866 From SeniorNet, four self-paced lessons on searching the Web

Microsoft Office Tutorials: www.microsoft.com/education/officexptutorial.mspx Tutorials in PDF for Word, Excel, Access, PowerPoint, and Outlook

Mouserobics: www.ckls.org/∼crippel/computerlab/tutorials/mouse/page1.html (English) and http://oceancountylibrary.org/In_House/Tutorials/Mousercise_Espanol/mouse1.html (Spanish) A basic mousing tutorial

Mousing Around: www.pbclibrary.org/mousing A fun, self-paced mouse tutorial that teaches skills through quick games and exercises

New User Tutorial: http://tech.tln.lib.mi.us/tutor/welcome.htm (English) and http://tech.tln.lib.mi.us/tutor/spanish/welcome.htm (Spanish) From The Library Network in Michigan: a computer basics tutorial for anyone using a computer for the first time

Security 101: www.secure101.net/security/security.htm A tutorial geared toward educators that discusses passwords, e-mail, cookies, firewalls, viruses, and more

Tutorialicio.us: http://tutorialicio.us A community-driven aggregator of programming, design, and Photoshop tutorials that have been submitted and rated by users

Web Searching, Sleuthing and Sifting: www.thelearningsite.net/cyberlibrarian/searching/ismain.html A series of tutorials about Web searching, from the basics (What is the Web?) to topics such as metasearch engines and finding multimedia



Article Categories:
  • Information Science
  • Library Science

Refbacks

  • There are currently no refbacks.


Published by ALA TechSource, an imprint of the American Library Association.
Copyright Statement | ALA Privacy Policy