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Chisman, Janet, Greg Matthews, and Chris Brady. “Electronic Resource Management.” Serials Librarian 52, no. 3–4 (2007): 297–303.

Clendenning, Lynda Fuller, Lori Duggan, and Kelly Smith. “Navigating a Course for Serials Staffing into the New Millennium.” Serials Librarian 58, no. 1–4 (2010): 224–231.

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Collins, Maria. “Electronic Journal Forum: Electronic Resource Management Systems: Understanding the Players and How to Make the Right Choice for Your Library.” Serials Review 31, no. 2 (June 2005): 125–140.

———. “Evolving Workflows: Knowing When to Hold’em, Knowing When to Fold’em.” Serials Librarian 57, no. 3 (2009): 261–271.

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Davis, Susan, Teresa Malinowski, Eve Davis, Dustin MacIver, Tina Currado, and Lisa Spagnolo. “Who Ya Gonna Call? Troubleshooting Strategies for E-Resources Access Problems.” Serials Librarian 62, no. 1–4 (2012): 24–32.

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———. “A Locally Created ERM: How and Why We Did It.” Computers in Libraries 28, no. 8 (September 2008): 6–7, 46–48.

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———. “Land of Linking.” Serials Librarian 49, no. 3 (2006): 177–185.

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Hartnett, Eric, and Carole Thompson. “From Tedious to Timely: Screencasting to Troubleshoot Electronic Resource Issues.” Journal of Electronic Resources Librarianship 22, no. 3–4 (2010): 102–112.

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