Public Awareness and Advocacy Committee: Serving Well: Using Professional Toolkits to Fill Gaps in Service Knowledge

Abstract

Libraries being accessible for all is one of the core tenets of modern librarianship, but a perennial concern for all librarians is reaching and advocating for marginalized and underserved communities. There are many reasons why a segment of the community isn’t using the library—from a lack of physical accessibility to not knowing what resources are offered. The following six toolkits from ALA divisions and other institutions focus on serving the needs of marginalized populations.