Chapter 1. Introduction to the 2020 Library Technology Industry

Abstract

Chapter 1 of Library Technology Reports (vol. 56, no. 8) introduces the coverage of the report. Libraries rely on commercial providers for their technology products. They expect a competitive business environment, but for vendors it is a difficult one. Consolidation of the industry through mergers and acquisitions is a prevailing theme of the past decade or two, which is the topic of this report.