Open Access Open Access  Restricted Access Subscription Access

Chapter 3. Confronting Concerns

Erin Rivero


Today’s library and information professionals are confronting gendered voice assistant personas, bias in misunderstood speech, data privacy and security concerns, and inherited inequalities informing algorithms and misinformation. In chapter 3 of Library Technology Reports (vol. 56, no. 4), “Virtual Voice Assistants,” we address the ways library and information professionals can collaborate to create meaningful change to disrupt bias and inequality in digital assistant technology while safeguarding against privacy and security concerns and moving toward a more ethical and inclusive AI ecosystem.

Full Text:



  • There are currently no refbacks.

Published by ALA TechSource, an imprint of the American Library Association.
Copyright Statement | ALA Privacy Policy