Chapter 2: Gathering Information

Abstract

Once you've decided to build a digital branch, the first step in the process is to gather information. You'll need to document who the websites will be serving, what services those people desire and what you are capable of providing, budgetary concerns, design concerns and much more. This chapter of “Building the Digital Branch: Guidelines for Transforming Your Library Website” provides guidelines on what initial information you'll need and how to collect it.