Chapter 4: Vendor Profiles

Marshall Breeding, Andromeda Yelton

Abstract


Chapter 4 examines in depth a few major ILS vendors: proprietary vendors Polaris, Biblionix, SirsiDynix, Innovative; and Koha support companies ByWater and LibLime. These serve a range of library types and span the range of satisfaction ratings. For each vendor, respondents’ comments illuminate possible reasons behind the ratings.


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