lrts: Vol. 58 Issue 3: p. 214
Book Review: Digital Libraries and Information Access
Kathryn Stine

University of California, Oakland, California Kathryn.Stine@ucop.edu

Since their emergence more than two decades ago, digital libraries have been developed in response to emerging and evolving researcher access needs. Digital libraries themselves have been the subject of ongoing research primarily undertaken by computer scientists, information scientists, and librarians, in addition to researchers from other fields. The definition and model of a digital library have likewise been approached from many different perspectives throughout a growing body of literature specific to their study. Early definitions focused on considering a digital library as an organization that provides access to digital works and has some obligation to preserve these works. Today, digital libraries have in many instances grown in scope and purpose with various projects seeking to better understand user interactions, facilitate collaborative information seeking activities, and refine how metadata are ingested, integrated, and provided. Current digital library projects might address emerging legal, ethical, and policy issues pertaining to information access, incorporate new resource types such as research outputs and data, and take advantage of developments in information storage to optimize management and functionality.

Literature about digital libraries has grown significantly since they became a research focus, with more than 8,000 conference papers and journal articles published to date, along with many books and other resources. Chowdhury and Foo have contributed a new reference monograph on the subject, international in scope, which includes citations of exceptional breadth and depth that draw from the now substantial extant body of literature published about digital libraries. In Digital Libraries and Information Access, the editors provide a compilation of investigations into topics that range from the foundations of digital library development (architecture and design, understanding user interaction), to current advocacy issues (understanding digital library needs in developing nations, fostering social inclusivity, supporting open access), to detailed case studies (aligning different approaches to subject metadata, assessing information access features across select digital library sites). Given its inclusive scope and the potential that each chapter offers for continued research exploration, this title could easily be used as a textbook for students of information science while still offering current digital library practitioners a useful overview of the state of digital library research today.

Several chapters address the importance of better understanding user interactions in digital libraries, an area of growing research. In chapter 8, Wilson and Macevičiūtė note that the topics of usability and user studies have indeed expanded to compose more than a third of the literature on digital libraries. They note that researchers are increasingly focused on understanding both general and specific user activities along with design aspects related to their behavior and comparing different research methods to assess this behavior. They encourage further exploration of user interactions in digital libraries, especially as they assert that “the digital library seems likely to be the dominant form of organized information” (124). They suggest means for modeling user behavior in digital libraries beyond general models of information behavior, noting that the actions users take within a given digital library can be constrained by the interface and functionality with which they are presented.

Chowdhury and Foo, in chapter 4, discuss the role that interface design has on user interactions and acknowledge that visualization techniques in particular hold great and unrealized potential for enhancing user interactions, especially as digital libraries expand to include more and different types of content. In chapter 9, Kim, Durr, and Hawamdeh focus their attention on a specific context of use—scholarly information—and in so doing, consider trends and opportunities that have emerged for engaging with digital content resulting from electronic publishing. They note how significant the roles of both technology expansion and digital information are in shaping users’ interactions with research resources, and discuss how mobile technologies and discovery tools outside the library (such as Google Scholar) play a role in today’s scholarly information landscape. Like Chowdhury and Foo, these authors also see the potential in providing users with visually oriented tools to better understand digital resources, in this case those that support visual data analysis and learning.

Metadata are integral to digital libraries in managing content and supporting access to that content. The former is discussed in chapter 2 and the latter is given more sustained attention in this book, discussed throughout several chapters. The analysis that Shiri and Rathi provide in chapter 3 concerning how metadata are leveraged to facilitate user interactions shows how a combination of manually, automatically, and user-generated metadata can help users refine their search paths and make informed decisions about resource selection. They illustrate this with four digital library websites (two national and two public). Chapter 11 provides a detailed description of Yang and Park’s iSTEM project to integrate subject categories from multiple repositories. This integration work was undertaken to provide users with a single set of topical terms used in navigating and selecting digital resources relevant to their research. This chapter should be of great interest to anyone working to support subject-based access to content in a digital environment using metadata from disparate sources, and while quite technically detailed, provides an opportunity for readers to consider tangible applications of a research project. Another metadata issue considered in chapter 3 is the role of crowdsourced metadata, including user ratings, comments, and tagging, each of which support users’ search processes from navigation to resource selection.

In addition to its emphases on understanding user interactions and the role of metadata in digital libraries, Digital Libraries and Information Access is notable due to its extended considerations of the social role of digital libraries, which range from an overview of the impact of Web 2.0 applications and tools (chapter 6), to an exploration of how digital libraries can facilitate collaborative information seeking (chapter 5), to addressing practitioners’ obligations to ensure equitable approaches to access from technology as well as content selection and presentation perspectives (chapter 7).

Chowdhury and Foo have shaped a compilation of thoughtful approaches to current issues in digital libraries as they relate to information access. The authors throughout provide numerous opportunities to extend the reader’s exploration of these topics by virtue of well-chosen case studies, timely examples, and identified trends, as well as the comprehensive bibliographies included with each chapter. Readers seeking to better understand the fundamentals of how users engage with digital libraries as well as gain a contextual grasp on both the historic and contemporary attendant research will be able to satisfy both of these goals.



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