This issue of LRTS includes papers that address critical issues in technical services associated with description, discovery, and access—and related issues about managing electronic resources. Julian Everett Allgood, in “Serials and Multiple Versions, or the Inexorable Trend toward Work-Level Displays,” takes on the complexities of serials description and the problems of multiple versions in his thoughtful exploration of how we got to where we are and what we need to do to improve access for users. How to manage e-resources is the topic of two papers that examine solutions developed in two libraries. Kate Harcourt, Melanie Wacker, and Iris Wolley describe “Automated Access Level Cataloging for Internet Resources at Columbia University Libraries.” The often thorny problem of keeping current with the many messages needed to manage electronic resources is considered by Celeste Feather in her paper, “Electronic Resources Communications Management: A Strategy for Success.” Feather explains the use of a communications audit to analyze the types of communication that move through a technical services unit.

Two papers look at the confusion we can create for catalog users. Jung-ran Park contemplates “Cross-lingual Name and Subject Access: Mechanisms and Challenge,” alerting us to cultural and linguistic problems that can limit access, using the Korean language as an example. Clément Arsenault and Elaine Ménard report on how users search in “Searching Titles with Initial Articles in Library Catalogs: A Case Study and Search Behavior Analysis.” They analyze the confusion and problems current systems can cause and propose alternatives.