Failure IS an Option

Abstract

We all experience it. Whether you are just starting out or a twenty-year veteran, a library assistant, librarian, or manager, it’s going to happen. Something—a program, a new service—you think will work just doesn’t or a difficult situation occurs and doesn’t go the way you hoped. Program Fails Imagine: You’ve planned a fun, fall-themed cookie decorating program for elementary students. Registration for twenty-five seats fills up quickly.