Research Roundup: Reaching Out to Parents

Tess Prendergast, Betsy Diamant-Cohen, Annette Y. Goldsmith

Abstract


Most parents will agree that parenting, while rewarding, is also a very difficult job. When we provide for families in our library spaces, we really need to “be there” for parents so they feel welcome bringing their children to the library. Smiling at everyone, adults and children, when they enter the children’s room, can go a long way towards making them feel comfortable.

Also, parents are very sensitive to what they perceive as surveillance and judgment from other parents as well as library staff. A withering look or brisk admonishment from a staff person is all it takes for a frazzled parent to decide they are not welcome and they likely won’t be back. We need to ensure that we give parents consistently welcoming messages and encouragement, especially when we are addressing specific issues or problems with them. This column’s links are meant to help all children’s library staff members to develop in our roles as supportive resource people in all parents’ lives as they raise their children.


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DOI: https://doi.org/10.5860/cal.17.1.38

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