The Knowledge Base at the Center of the Universe, by Kristen Wilson

More than fifteen years after its initial appearance, the electronic resources knowledge base has come into its own as a tool that touches nearly every area of library management. And the knowledge base continues to evolve, expanding into areas such as APIs, open data, community contribution models, and integration with next-generation systems. This Library Technology Report will analyze the impact of knowledge bases on library management practices and explore new directions and trends for these tools. The report will trace the evolution of the knowledge base, provide context for knowledge base creation and maintenance, and explore areas of innovation including use in library services platforms, integration with external tools and services, and collaborative knowledge base projects.