Active Learning in UX Instruction: A Four-Step Approach for Teaching Budding UX-ers

Abstract

Active learning strategies are a prominent method of instruction designed to encourage learner engagement through concrete application of concepts and deep reflection to facilitate meaningful learning experiences for library professionals. Despite documented benefits, however, there is limited published literature on the implementation of active learning to user experience (UX) instruction. In this paper, we provide an example of our approach to active learning within the context of a guerrilla testing instructional workshop for library staff using a four-step lesson plan identifying tasks; writing scenarios; running tests; analyzing results). We focus attention on the importance of small group work, the role of facilitators in providing participant support, and the use of self-reflection as central aspects of the workshop design. Sample active learning strategies are highlighted throughout along with key lessons learned and recommended improvements for future workshops tailored to library contexts.