From the President of RUSA: Information Changes Everything

Abstract

Information changes everything—especially at the reference desk, where every interaction opens up a world of knowledge, guidance, and support. Here, librarians aren’t just answering questions; they’re empowering patrons complex information landscapes with confidence and clarity. In these moments, we use our skills to make information accessible, relevant, and meaningful to each unique user. In this column I’ll introduce some of the ways our work is changing, and how RUSA is changing with it.