Bibliographic Management Tool Adoption and Use A Qualitative Research Study Using the UTAUT Model

Hannah Gascho Rempel, Margaret Mellinger


This study explores how researchers choose a bibliographic management tool and what makes them continue using this tool. This exploratory, observational study combined a naturalistic work-practice method, interviews, and journal reflections to collect qualitative research data from researchers actively using a bibliographic management tool. The unified theory of acceptance and use of technology (UTAUT) model was used as a guiding framework to help provide a better understanding of these researchers' bibliographic management adoption and use behaviors. Findings indicate participants adopt tools because of an expectation of enhanced research productivity, but participants persist in using the tools because of ease-of-use experiences. Librarians were found to have opportunities to influence tool adoption decisions but may have somewhat less influence over researchers' decisions to continue using bibliographic management tools.

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