Promoting Consumer Health Literacy

Nancy D. Zionts, Jan Apter, Julianna Kuchta, Pamela K. Greenhouse


According to a market survey showing that the public library is the first place many turn when seeking health information, librarians are the front-line workers in consumer health literacy. A consumer health literacy initiative has been undertaken throughout the Pittsburgh public library system to help librarians assure meaningful access to consumers seeking health information. This initiative, the Health Information Fellowship, through which librarians attain their Consumer Health Information Specialist certificate from the Medical Library Association, has had numerous outcomes, including

The fellowship is replicable and is currently being spread regionally.

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