Reference Desk Consultation Assignment

Pamela N. Martin, Lezlie Park

Abstract


This paper describes the experience of three sophomore English composition classes that were required to visit the reference desk for class credit. Student perceptions of reference consultations are analyzed to gain a clearer understanding of the students’ attitudes toward reference services. Findings of this exploratory study indicate that students suffer from library anxiety and are much more likely to seek out reference help if they are convinced that a consultation will save them time.


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DOI: https://doi.org/10.5860/rusq.49n4.333

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