Book Review: The Electronic Resources Troubleshooting Guide

Abstract

The discovery and access of electronic resources is full of challenges. Complicated relationships between vendors, integrated library systems, link resolvers, and knowledge bases both guarantee the occurrence of patron access problems and obscure the root cause. In The Electronic Resources Troubleshooting Guide, the authors provide frameworks for solving any technological problem and then break down the components of electronic resources (e-resources) access. This book is ideal for those who have found themselves in a position where they need to develop familiarity with the problems that may occur with e-resources, as well as manager who seek to formalize e-resources troubleshooting policies.