It’s Academic

Abstract

The University of Florida Smathers Library receives many of its domestic serial standing orders from the Academic Book Center of Portland, Oregon. In February 1998, the two organizations agreed to begin an outsourcing project in which the Academic Book Center would supply the library with a large percentage of these standing orders with complete physical processing. After three years of receiving shelf-ready standing orders and monitoring a low error-rate and overall improvement in workflow efficiency, library administration declared the outsourcing project a success.