Documents without Borders: E-Government in the English-Speaking Caribbean Nations: A Comparison of Internet Sites

J. Canfield

Abstract


The growth of e-government services and Internet presence of governments is a global phenomenon. Even though in much of the Caribbean, citizen access to the Internet ranges from 8.5 to 40.0 percent, Caribbean nations have increasingly developed a web presence. E-government is well-established within the fifteen Caricom nations, which include both English-speaking and non-English–speaking nations. An assessment of the level of maturity, features, and functionality of the web presence of the Caribbean nations indicates a low level of success possibly due to lack of infrastructure. In one report, the Caribbean nations that provide a web presence often failed to provide or provided minimal levels of contact information, hours of operation, email or other means of contact, and failed to offer downloadable or electronic forms.


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References


Rhoda C. Joseph and Patrick I. Jeffers, “E-Government in the Caribbean Nations,” Journal Of Global Information Technology Management 12, no. 1 (2009): 52–70, accessed December 30, 2015, Applied Science & Technology Source.

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Rhoda C. Joseph and Patrick I. Jeffers, “An Examination Of Ministerial Level E-Government In Caricom States,” Proceedings For The Northeast Region Decision Sciences Institute (NEDSI) (2010): 312–17, accessed December 30, 2015, Business Source Complete.

Eleni Panopoulou, Efthimios Tambouris, and Konstantinos Tarabanis, “A Framework for Evaluating Web Sites of Public Authorities,” Aslib Proceedings 60, no. 5 (Emerald, 2008).




DOI: https://doi.org/10.5860/dttp.v44i1.6058

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